Small Business Questionnaire

Small Business Questionaire

Business Name:
Address:
City:
State
Postal Code:
Country:
Phone Number:
Fax Number:
E-Mail:
Remote Phone:
Contact Person(s):

Type of Business:
Retail Sales Services to other businesses Educational	Wholesale Sales Government Not For Profit	Services to end users Industrial Other
Do you support:
Walk in customer	Phone customers	Mail Order Customers
I reach my customers primarily by:
World Wide Web Radio/TV advertising	Sale persons Mailings	Word of Mouth Other
Number of Employees:
Number of contractors:
Type of ownership:	Sole proprietor Partnership	Corporation Other

Approximate Monthly Sales Volume:	0-$300,000 $1,000,001-$10,000,000	$300,001-$1,000,000 $10,000,001-up

How long has business been in operations?	Years

Do you currently use computers to conduct business?	Yes No
If so, describe how:
What type of networks do you utilize:	local area networks wide area networks Other None
Do you have an in-house technical staff?	Yes No
Do you find the demand for expanding your information processing systems is growing?	Yes No
Do you have an information systems plan?	Yes No
Is follow-up after sales an important aspect of your business?	Yes No
If yes, how do you follow up?	In Person Phone Fax E-Mail World Wide Web
	Other

Are you currently happy with your follow-up performance?	Yes No
Do you perform customer surveys? If so, how do you collect the information?	Yes No
Do you provide a customer feedback function?	Yes No

Do you carry inventories?	Yes No
If yes, what is the approximate turnover?
What is the approximate monthly value?
Is purchasing activities a significant part of your inventory cost?	Yes No
Is e-commerce important to you?	Yes No
Is accounts payable processing a significant accounting activity for your business?	Yes No

Do you do your bookkeeping/recordkeeping:	Contract out In-house Other

Is timely reporting regarding sales, inventory management, time management and or document management aspects of your bookkeeping/record keeping processes?	Yes No
Is producing payroll a significant business activity	Yes No
Do you routinely report the results of operations to others?	Yes No
Is document storage and management a time consuming activity for your operations?	Yes No
Do you access archived documents:	Frequently Sometimes Occasionally Rarely Never

Is scheduling resources and or events an important aspect of your business?	Yes No
Is asset management (e.g., location, status, availability) an important aspect of your business	Yes No
Do you rely on databases in the management of your business?	Yes No

If yes, primarily for what?	Sales Tracking/Forecasting
	Asset Management
	Personnel Management
	Other

Is accounts receivable processing a significant accounting activity for your business?	Yes No
Is processing credit cards a significant accounting activity for your business?	Yes No
Is order taking and processing an important activity for your business?	Yes No
Is job tracking and management an important activity for your business?	Yes No

Approximately how many workstations do you have in your business?	Micros
	Macs
	Unix/Linux
	Other

Approximately how many file, print, communications, data servers do you have?
Is remote communications and information system access important?	Yes No
Is access to World Wide Web important to your business?	Yes No
Is color printing important for your business?	Yes No
Is high volume printing important to your business?	Yes No

How often do you send and or receive Faxes?	Hourly Daily Weekly Monthly Almost Never

Is intra-office communications important for your business?	Yes No
Is inter-office communications important for your business?	Yes No
Is sharing documents an important function for your business?	Yes No
Do you rely on product catalogs to service your customers?	Yes No
Is performance tracking an important aspect of your business?	Yes No
Is electronic communications with your suppliers, vendors, customers, employees, knowledge resources, and contractors an important aspect of your business?	Yes No
Is remote support by your vendors and suppliers of business functions important for your business?	Yes No
Do you require your employees to provide remote support for business functions?	Yes No
If yes, in what areas?	Accounting Computer Systems Information Systems Other

Do you prefer partnering with your suppliers and or vendors?	Yes No
Regarding your suppliers and vendors, is service after the sale:	a must is needed ok not so important

Do you anticipate using the World Wide Web to market your products?	Yes No
Is world market access important to you?	Yes No
Is updating and or changing your current system resources an important activity?	Yes No
Is security and protection of system resources and data important?	Yes No

Is project collaboration important for your business?	Yes No
Is group scheduling important for your business?	Yes No
Is E-Mail important for your business?	Yes No
Do your business resources perform work at home and or away from the office?	Yes No
Is document preparation an aspect or your business that needs attention?	Yes No
Is change management an important aspect of your business?	Yes No

Enter other your comments in the space provided below:

Please contact me as soon as possible regarding this matter.


Copyright � 1994-2009, Information Systems Associates All rights reserved.	Legal Notice