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Web Development Questionnaire
 
Company Name:
Company Address:
Company City, State:
Postal Code:
Country Code:
Phone Number: (include area code)
Fax Number: (include area code)
E-Mail Address:
Web Address:
Contact Person:
Contact Phone:   (if different from Phone Number)
 

(Note: Check only one for the following)

 
1. Type of Business: Service
Home Builder
Manufacturer
Education
Government
Retail
Wholesale
Real-estate
Legal
Banking/Financial
Other
2, What markets do you service: Local
Regional
Nationwide
Worldwide
Other
3. Type of Web Presence Desired: Information Pages
Advertising Page
Catalog/Shopping Cart
Customer Feedback
Chat Room
Corporate Presence
Coupons/Promotional Literature
Other
4. Do you support: Walk in customers
Phone in customers
Mail Order customers
Other
5. I reach my customers primarily by: Radio/TV advertising
Mailings
Word of mouth
World Wide Web
Sale persons calling on customers
Other
6. Number of Employees:
7. Number of contractors
8. Type of ownership: sole proprietor
. corporation
partnership
other
9. Approximate Monthly Sales Volume: 0-$500,000
$500,001-$15,000,000
$15,000,001-up
10. How long has business been in operations? Years
11. Does your company have a logo? Yes  No
12. Does your company have a trade name? Yes  No
13. Is access to World Wide Web important to your business? Yes  No
14. Do you anticipate using the World Wide Web to market your products? Yes  No
15. Is world market access important to you? Yes  No
16. Do you have an in-house technical staff? Yes  No
17. Is follow-up after sales an important aspect of your business? Yes  No

If so, how do you follow up?

 Phone
Fax
E-Mail
In Person
World Wide Web
Other
19. Are you currently happy with your follow-up performance? Yes  No
20. Do you perform customer surveys? Yes  No

If yes, how do you collect the information? 

21. Do you provide a customer feedback function? Yes  No
22. Is intra-office communications important for your business? Yes  No
23. Is inter-office communications important for your business? Yes  No
24. Is sharing documents an important function for your business? Yes  No
25. Do you rely on product catalogs to service your customers? Yes  No
26. Is electronic communications with your suppliers, vendors, customers, employees, knowledge resources, and contractors an important aspect of your business? Yes  No
27. What do you hope to accomplish with your web presence?

28. Is having company policies available via web an important web function? Yes  No   Maybe
29. Is disseminating product information an important web function? Yes  No   Maybe
30. Is order taking an important web function? Yes  No   Maybe
31. Is credit card processing an important web function? Yes  No   Maybe
32. Is accessing knowledge bases via the web an important function? Yes  No   Don't Know
33. Does your competitors utilize the Web? Yes  No   Don't Know

If so, how? 

34. Does the industry you participate in utilize the Web? Yes  No   Don't Know
Note: Include the following information as attachments to this document.
35. Enclose copies of existing brochures, company strategic goals and objectives statements, and advertising matter for each produce or service that your company has.
36. Enclose examples of what you expect your web to look like. Examples could be copies of existing Web Sites (e.g., your competitors, your partners, other businesses, Web pages that "look good", etc.)
 
Enter your comments in the space provided below:
 
 Please contact me as soon as possible regarding this matter.
 

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